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Co-op, Operations and Customer Center (Spring 2026)

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How youll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines’ Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms (Spring 2026, Fall 2026, and Summer 2027).

OCC Co-Ops will be assigned to one of the teams that support Delta’s 24/7 operation. The OCC is the “heartbeat” and nerve center of Delta’s world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network. Co-ops will work with aviation professionals, supporting our teams by using data to solve operational business challenges.

A Co-Op will be assigned to one of the following teams:

  • Fuel Strategy – This OCC Co-Op will be assigned to our Fuel Strategy team, which is responsible for developing strategy, tools, and sustainability policy for $14 billion in annual jet fuel consumed by the airline. This Co-Op will investigate and develop methods to determine safe and economical fuel loads, improve aircraft routing, and enhance payload forecasting.
  • Customer Experience / Operations Planning – This OCC Co-Op will join the Customer Experience and Operations Planning team, a strategic group focused on anticipating operational constraints, developing collaborative solutions, and enhancing communication across departments. The Co-Op will support initiatives that uphold Delta’s commitment to operational reliability and elevate the customer experience.
  • Flight Control – This OCC Co-Op will work alongside Delta’s Certified Flight Dispatcher group, which is responsible for pre-flight planning, in-flight monitoring, and acting as ground-based crew members. The Co-Op will contribute to ensuring the highest levels of safety and efficiency in commercial flight operations through real-time decision-making and coordination.
  • OCC Innovation & Technology - This OCC Co-op will be assigned to this team which is responsible for delivering IT initiatives for the OCC. These initiatives support all areas of the OCC including Flight Control, ATM, Ops Management and more. This Co-op will work on the NEST team leveraging a technical skill set for development of SQL queries, UAT testing if delivered toolsets and business requirements artifact creation.
  • OCC Business Strategy - Support the OCC Business Strategy team with project management of one or more employee engagement activities, divisional learning support, emergency response planning and various safety and compliance campaigns.
What you need to succeed (minimum qualifications)

  • Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
  • This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.
  • Rotations: Spring 2026, Fall 2026, and Summer 2027
  • Undergraduate students in pursuit of a bachelors degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management or similar 4-year degree program.
  • Must be available to work for three alternating semesters in Atlanta, GA, Monday through Friday 8AM – 5PM work schedule.
  • Must be enrolled with educational institution throughout duration of co-op program.
  • Willingness/ability to learn new skills is required - be willing try new things and fail, learn from each experience and improve.
  • Willingness to brainstorm with and leverage expertise of other team members, maintaining a team-first attitude with success of your team as top priority.
  • Strong organizational, project management, and verbal/written communication skills are essential.
  • Proficiency in Microsoft Office Suite, especially Excel & PowerPoint.
  • Must be comfortable working in group and individual settings
  • Consistently makes safety and security, of self and others, the priority.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)

*

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