American Express Work From Home (Remote) ( Customer Care Professional )

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American Express Work From Home (Remote) ( Customer Care Professional ) Job Details:- Hiring Organization:- American Express Post Name: Customer Care Professional Qualifications:- Bachelor Degree Industry:- Private Employment Type:- Full Time Work Hours:- 8 Hours Salary:- $20-30/Hour Locations:- Phoenix, USA About This Job: As a brand based on exceeding all expectations to give the best client experience, it is foremost to have the most excellent partners. As the essence of the organization, you can make positive cooperations with our clients consistently from arranging a novel travel or way of life experience to assisting them with their regular necessities. Also, you can develop your abilities through industry-driving preparation and progressing training, all while realizing how it affects constantly set the norm for top notch, client first help. Track down your put in assistance on #TeamAmex. American Express Work From Home.  On the off chance that you have the above experience, abilities and offer our benefits of giving surprising experience to clients and offering items to address the issues of our clients then we anticipate accepting your application and talking with you. American Express Work From Home.  What might you do consistently as a Client Mind Proficient? Administration inbound calls while drawing in and talking with entrepreneurs and leaders, find out about their necessities and suggest the right American Express SBS items. American Express Work From Home.  Convey elevated degrees of item and administration information to obviously impart suitable item highlights, benefit and different components of American Express Independent company Administrations. American Express Work From Home.  Ceaselessly enhance key selling abilities, including building affinity, understanding client needs, taking care of protests and bringing deals to a close. American Express Work From Home.  Give exceptional client care by answering inquiries concerning accounts in a speedy, organized client care climate. American Express Work From Home.  Report fundamental record data as indicated by laid out approaches and methodology Trustworthiness: Comply to all Administrative and Consistence rules connected with overhauling and deals rehearses. American Express Work From Home.  Least Capabilities Client support insight (two years+) intensely for building client reliability through extraordinary tuning in, consultative relationship building, creativity and solid composed and verbal correspondence. American Express Work From Home.  Demonstrated progress in a client care and deals climate (two years+) Capacity to work in a high speed measurement driven climate with capable performing various tasks and route in an online climate. American Express Work From Home.  Secondary school recognition or comparable required. Training benefits accessible. American Express Work From Home. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...