National Account Manager, Walmart and Sams Club

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About the position

Responsibilities

  • Establish strategic relationships with Walmart and Sam's Club Merchants with the emphasis of managing the day-to-day required business functions.
  • Build and lead strong partnerships across critical roles in the customer organization including the Merchants, Marketing, and Field Operations.
  • Adapt Krispy Kreme AOP platforms into viable customer growth plans through a Joint Business Planning process with the customer (JBP) and lead the implementation of those plans by leveraging all available assets and resources.
  • Partnering alongside our Marketing, Shopper, and Finance teams, to help build customer-specific strategies, providing perspective and identifying solutions to our business and brand opportunities in the marketplace.
  • Proactively tracking, analyzing, and reporting out business and brand results on a national, regional, and customer basis.
  • Working with Demand Planning Team to ensure inventory opportunities are being closely evaluated and adjusted when necessary.
  • Leverage data analytics to understand sales trends and customer/consumer behavior.
  • Aligning with Operations teams to ensure customer plans are being consistently and effectively executed.
  • Working alongside our Sr. Director of National Accounts, Demand Planning, and Finance teams to manage trade spending efficiency/effectiveness and adherence to feature price guidelines for all categories.
  • Evaluating the performance of multiple product launches, corporate promotions, and other initiatives - effectively communicating the results to both internal and external stakeholders.
  • Working with Demand Planning to ensure the right product is available at the right time, in the right format for the right channel.
  • Ensuring best practices are continually developed for optimal execution and effectively implemented at the Customer level.

Requirements

  • 8+ years of experience selling to/managing National Key Accounts in Grocery and/or Mass Channels.
  • 15+ years experience in the CPG field or Bachelor's Degree.
  • Direct Store Delivery and/or Distributor Management experience preferred.
  • Experience within the Consumer-Packaged Goods industry managing multiple key customers.
  • Experience translating corporate objectives into meaningful and effective programs.
  • Experience managing internal and external stakeholders across various levels and functions.
  • Client-focused, with a strong capacity to build credibility and trust.
  • Strong communication skills - verbal and written.
  • Proficient with Microsoft Excel, PowerPoint, and Word.
  • Experience with basic Customer P&L Management.
  • Experience with Customer Trade Management tools and processes.

Nice-to-haves

  • Scintilla proficient preferred.

Benefits

  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • PTO and 'dream' days
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA/HSA Plans
  • Pet Insurance
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